Spellman High Voltage: Customer Service

Please help us improve the quality of our Customer Service Department by returning this questionnaire.


Product/Model No.:
Reason for Return:
Product Application:


For each question below, click on the circle that best represents your experience of Spellman customer service.
	Very Satisfied		Satisfied		Dissatisfied
If you returned a unit for repair, rate the following:	1	2	3	4	5
1) The overall process of obtaining an RMA?
2) Turnaround time of your repair?
3) Quality of work performed?
4) Quality of information provided? (e.g. failure analysis, technical support)
If you called for technical support, rate the following:
6) Do you feel that Spellman technical support successfully solved your problem?
7) Speed of response?
8) Overall level of satisfaction with Spellman's service?

9) Click here if you want a Spellman Service representative
to contact you to discuss this survey

10) Please give us any requests or recommendations you may have:

(Optional)


Name:		Title:
Company:
State:
Country:
Phone:		E-mail:

Thank you for taking the time to complete this questionnaire.


	Have you selected a product you would like a quotation on? Are there selections you have made and added to your Wish List? Do you have custom requirements that you would like us to evaluate? If so, Click here for our RFQ Form