
Quality Policy | Mission Statement | Sustainability
"To understand and provide what our customers need"
Quality demands commitment at all levels in our organization.
This commitment is achieved by developing and following well-designed
procedures, testing at multiple points in the manufacturing
process, maintaining an effective corrective action process,
and providing timely feedback and ongoing training. Quality
Assurance facilitates cross-functional efforts to address potential
issues before they become problems.
The Quality Process
Spellman has developed its Quality Program utilizing total quality
management tools to spur continuous improvement in every aspect
of our business operation. The key factors are teamwork, training,
customer focus, and facts-based communications. Members of the
Spellman team are trained to use quality tools to identify problems,
look for root causes, devise improvements and evaluate their
effectiveness. Statistical measures have been incorporated as
an integral part of our operation. Critical assembly points
are monitored to maintain quality control throughout the manufacturing
process.
ISO9001:2000 Certification
Spellman's quality system is ISO9001:2000 certified, covering
product development, manufacturing, and customer service. ISO9001:2000
insures that we document what we do and follow our procedures
throughout every phase of our operations.
The effectiveness of this system is assessed regularly through
internal audits, management reviews, and bi-annual audits conducted
by a third-party registrar. Based on these ISO 9001 compliant
procedures, Spellman utilizes a comprehensive product development
process to ensure quality is designed into everything we build.
Multiple design reviews and rigorous verification testing insure
that new products conform to all design requirements. Furthermore,
our practice of communication with our customers' design teams,
manufacturing, quality, supply, and sales departments is added
assurance that the finished product will meet with their approval
in every way.
Advanced Testing Procedures
Spellman utilizes custom-designed test fixtures for internal
testing of inverter modules, filament assemblies, and high voltage
multipliers. Completed units are tested under their full range
of line and load conditions to fully documented test procedures
and acceptance criteria. When indicated, we design dedicated
test fixtures for customer specific applications.
Typically our power supplies are burned in at 100% of both
rated and voltage current output to insure field reliability.
"To understand and provide what our customers need"
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| US—ISO9001:2000 |
UK—ISO9001:2000 |
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| Mexico-ISO9001-2000 |
UK-ISO14001-2004 |
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